Frequently asked questions

We install a range of high-efficiency air conditioning systems, including:

• Split Systems (heating & cooling)
• Multi-Split Systems (multiple indoor units)
• Ducted Systems (for whole-home comfort)

All systems are selected for energy efficiency, quality, and suitability to your home needs.

Yes! Under the Victorian Energy Upgrades (VEU) Program, you may be eligible for significant rebates when upgrading to a high-efficiency air conditioner. Eligibility is based on your location, existing system, and product type. We’ll help you check and claim your rebate with minimal hassle.

We partner with trusted, CEC-approved and industry-leading brands, including:

• Mitsubishi Heavy Industries
• Fujitsu
• Daikin
• Rinnai
• Panasonic
  
  We only install systems known for durability, quiet operation, and energy savings.

Most air conditioner installations take 3–6 hours, depending on system type and site access. Multi-head and ducted systems may take longer, but we always keep you informed and complete the job with minimal disruption.

Yes. If you're upgrading, we will safely remove and dispose of your old unit in an environmentally responsible manner, following EPA guidelines. If your existing system is gas ducted, we will also professionally cap it as part of the decommissioning process.

Our end-to-end installation service includes:

• Site assessment
• System sizing and selection
• Full installation by licensed technicians
• Compliance with VEU standards
• Assistance with rebate paperwork
• Final testing and handover

Regular maintenance helps extend the life of your system. We recommend:

• Cleaning filters every 2–3 months
• Annual professional servicing
• Keeping indoor and outdoor units clear of dust and obstructions

We can provide ongoing maintenance services if needed.

Yes. All our technicians are fully licensed and insured, with extensive experience in air conditioning installation and compliance with Australian standards and the VEU Program.

Absolutely. We only offer units backed by strong manufacturer warranties, such as:

• 5 to 7 years on parts and compressor
• 1 to 5 years on installation workmanship (varies by brand)

Warranty details are clearly outlined in your quotation.

We combine energy efficiency expertise, trusted brands, and rebate know-how to deliver outstanding value.

With over 25 years of collective experience, we ensure you're getting not only a comfortable home but real long-term savings.